Now that we have a proper online shop, it’s time to get (more) serious about our customer care and help resources. Combine that with our new “deep work” afternoon practice, where we turn off the internet and do work we can really think about properly, we’ll be making a bunch of How To videos to help people out there in the wild look after their Boxes.
Here’s the first one, Opening the Box:
There’s also an FAQ page on our “Heart” website (the web platform where all the Collections live), and we have a public Museum in a Box Slack anyone can join, with a #get-help channel.