Categories
get help myomb

Help Video: Opening the Box

Now that we have a proper online shop, it’s time to get (more) serious about our customer care and help resources. Combine that with our new “deep work” afternoon practice, where we turn off the internet and do work we can really think about properly, we’ll be making a bunch of How To videos to help people out there in the wild look after their Boxes.

Here’s the first one, Opening the Box:

There’s also an FAQ page on our “Heart” website (the web platform where all the Collections live), and we have a public Museum in a Box Slack anyone can join, with a #get-help channel.

Categories
sludge

Failure to get to Cork = virtual presentation for #vhnireland

Last Friday, Tom and I had the best intentions in the world of presenting to the attendees of Virtual Heritage Network Ireland in Cork. We were all set to talk about Letting Objects Speak for Themselves, and show folks some working boxes. It was also going to be my first visit to Ireland! But, our journey ended at Stansted, after a remarkable slurry of travel woes I shan’t bore you with. Suffice it to say that everything that could have gone wrong, did.

With our tails between our legs, Tom and I knew we wanted to send something in our place, so we headed back to HQ to see if we could make a video version of what we’d planned to talk about. Fate steps in again – we’d both not brought our office keys! (And Charlie was off at the Wellcome’s 3d4ever meeting!) Gah!

Luckily, the little office next door was open, so we were able to suck the office wifi, and we put together a version of what we would have said on stage to send over. Phew!

Museum in a Box – Letting Objects Speak for Themselves – VHN Ireland from Museum in a Box on Vimeo.

We were very happy to watch people via Twitter telling us they enjoyed it. A soothing balm after a shitty day, and overall, a helpful result!

 

Thanks for the kind words, everyone!

Categories
notes

Tom posts a video for new Sketchfab feature

Our friends over at Sketchfab just released a fab new feature called depth of field to their 3D viewer. Tom’s a long time member of the Sketchfab community, and was happy to help with a “here’s how you do it” video for everyone.

Nice one, team!